Returns Policy

Returns and Exchanges - Swedish customers

Goods can be returned and exchanged within 14 days from the collection of the consignment Goods returned must be unused and undamaged, with labels and any original packing remaining. We charge a return fee of 49 SEK. If you order another item as exchange, the return fee will be refunded. 

Returns and Exchanges - EU customers

Goods can be returned and exchanged within 14 days from the collection of the consignment Goods returned must be unused and undamaged, with labels and any original packing remaining. We charge a return fee of 5 EUR. If you order another item as exchange, the return fee will be refunded. 

To create a return, please contact info@prtect-me.com and we will provide you with the necessary documentation. 

Returns and Exchanges - Customers outside of the EU

Goods can be returned and exchanged within 14 days from the collection of the consignment Goods returned must be unused and undamaged, with labels and any original packing remaining. We charge a return fee of 7 EUR. If you order another item as exchange, the return fee will be refunded. 

To create a return, please contact info@prtect-me.com and we will provide you with the necessary documentation.